Privacy Policy
This policy explains how personal and commercial information submitted through the Noboa website is collected, processed, and protected.
11.1 Introduction
Noboa respects the privacy of visitors and individuals who contact the business. This policy explains how personal information submitted through the website may be collected, used, stored, and protected.
11.2 Information Collected
Depending on the forms and features enabled, information collected may include:
- Full name
- Business email address
- Telephone number
- Organisation name and job title
- Product or partnership enquiries
- Information contained in submitted messages
- Basic technical information required to operate and secure the website (such as IP addresses and standard browser metadata)
The website does not request unnecessary personal information.
11.3 How Information May Be Used
Information submitted to Noboa may be used to:
- Respond to enquiries and commercial questions.
- Understand product, clinical, and partnership requirements.
- Communicate about a requested commercial opportunity.
- Maintain appropriate internal business and enquiry records.
- Protect the website and systems from abuse or security risks.
- Meet applicable legal and regulatory obligations.
11.4 Sharing Information
Information may be shared with a relevant supplier, manufacturer, or commercial partner when reasonably necessary to respond to an enquiry or explore a supply arrangement, subject to an appropriate legal basis and applicable privacy requirements.
Noboa does not promise that business information will never be shared if fulfilling a buyer's request requires introducing relevant business contact details to a suitable supplier.
11.5 Data Retention
Personal and business enquiry information is retained only for as long as reasonably necessary for the stated enquiry purpose, legitimate commercial relationships, and compliance with applicable legal recordkeeping requirements.
11.6 Security
Noboa employs appropriate technical and organisational safeguards to protect personal information from unauthorised access, loss, or misuse. However, no internet transmission or electronic storage mechanism can guarantee absolute security.
11.7 Visitor Rights
Under applicable Ghanaian data-protection legislation (including the Data Protection Act, 2012, Act 843), individuals have rights regarding the access, correction, or deletion of their personal data held by data controllers.
11.8 Privacy Contact
Questions or requests concerning personal information and data practices may be directed to:
11.9 Finalisation Requirements
Prior to final commercial launch, confirm the website's hosting provider, analytics configuration, email provider, CRM systems, data retention schedules, access controls, and actual data-sharing practices.